MskWellnessSolutions is committed to protecting the privacy and confidentiality of our patients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with the General Data Protection Regulation (GDPR) and other relevant UK data protection laws.
1. Information We Collect:
1.1 Personal Information:
- We collect personal information such as your name, contact details, medical history, and relevant health information necessary for providing physiotherapy services.
1.2 Appointment Data:
- Information related to your appointments, including dates, times, and services received.
1.3 Payment Information:
- Financial information required for billing and payment purposes is processed securely and compliant with payment card industry standards.
2. How We Use Your Information:
2.1 Treatment and Care:
- Personal and health information is used to assess, diagnose, and provide physiotherapy treatment and care.
2.2 Appointment Management:
- Information is used to schedule appointments, send reminders, and manage your healthcare appointments effectively.
2.3 Billing and Payments:
- Financial information is used for billing purposes and to process payments for the services provided.
3. Data Security:
3.1 Security Measures:
- We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
3.2 Data Access:
- Access to your personal information is restricted to authorized personnel only, ensuring confidentiality.
4. Information Sharing:
4.1 Third-Party Providers:
- We may share your information with trusted third-party service providers involved in delivering healthcare services, appointment scheduling, or payment processing.
4.2 Legal Compliance:
- We may disclose information when required to comply with legal obligations or in response to lawful requests from authorities.
5. Your Rights:
5.1 Access and Correction:
- You have the right to access and correct your personal information. Requests can be made in writing to our data protection officer.
5.2 Withdrawal of Consent:
- You may withdraw your consent for specific data processing activities. However, this may impact our ability to provide certain services.
6. Changes to the Privacy Policy:
6.1 Updates:
- This Privacy Policy may be updated periodically to reflect changes in our practices. Any modifications will be posted on our website.
7. Contact Us:
If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact:
MskWellnessSolutions
[Address]
[Email]
[Phone]